Term of use:

Effective Date: 3/01/2025

Welcome to MaaidahExpress! These Terms of Use (“Terms”) govern your access to and use of MaaidahExpress website, mobile application, and services (collectively, the “Platform”). By using our Platform, you agree to comply with these Terms. If you do not agree, please do not use our services.

 

1. Use of the Platform

1.1 Eligibility: You must be at least 18 years old to use MaaidahExpress. By using the Platform, you represent that you have the legal capacity to enter into this agreement.

1.2 Account Registration: You may need to create an account to access certain features. You agree to provide accurate and complete information and keep your account credentials secure.

1.3 Prohibited Activities: You shall not engage in fraudulent, abusive, or unlawful activities, including but not limited to:

  • Violating any local, national, or international laws.
  • Impersonating others or misrepresenting information.
  • Disrupting or interfering with the Platform’s operations.
  • Using automated tools to extract data.

 

2. Orders and Payments

2.1 Placing Orders: When you place an order, you agree to provide accurate delivery details and confirm that you have the right to use the payment method provided.

2.2 Payments: Payments are securely processed through our payment gateway partners. MaaidahExpress is not responsible for payment failures due to incorrect details or third-party service issues.

2.3 Cancellations and Refunds: Orders may be canceled within a limited time window. Refund eligibility depends on the order status and vendor policies.

 

3. Vendor and Halal Certification

3.1 Vendor Responsibility: Vendors are solely responsible for the quality, safety, and legality of their products. MaaidahExpress does not manufacture or control any products.

3.2 Halal Certification: MaaidahExpress provides information on vendor halal certification status but does not independently verify certifications. Customers are encouraged to check with vendors for additional assurance.

 

4. Delivery and Logistics

4.1 Delivery Responsibility: MaaidahExpress collaborates with third-party delivery providers. Delays due to unforeseen circumstances may occur, and we are not liable for late deliveries.

4.2 Delivery Area Limitations: Services are subject to location availability. Some areas may not be covered by our delivery network.

 

7. Limitation of Liability

7.1 No Warranties: The Platform is provided “as is” without warranties of any kind, including merchantability or fitness for a particular purpose.

7.2 Liability Cap: MaaidahExpress shall not be liable for indirect, incidental, or consequential damages arising from your use of the Platform.

 

8. Termination and Suspension

8.1 Account Suspension: MaaidahExpress reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

8.2 Service Modifications: We may update or discontinue services at any time without prior notice.

 

9. Governing Law and Dispute Resolution

9.1 Governing Law: These Terms are governed by the US laws.

9.2 Dispute Resolution: Any disputes shall be resolved through arbitration or mediation before pursuing legal action.

 

10. Changes to Terms

MaaidahExpress may update these Terms periodically. Continued use of the Platform after changes indicates acceptance of the revised Terms.

 

11. Contact Information

For any questions or concerns about these Terms, please contact us at info@maaidahexpress.com